Employment

Winter 2009-2010

WORK Where You LOVE to PLAY!

Thank you for your interest in employment with Cypress Mountain for the 2009-2010 winter season!

We are currently fully staffed.

Any general employment applications will be held on file and should positions become available, suitable candidates will be contacted.

Keep in touch with this page or follow us on Cypress Mountains Job Twitter page (search for: "cypressjobs") for updated information as the season progresses

Featured Positions

GATEHOUSE CUSTOMER LIAISON
Reports to: Duty Manager



Working independently at the base of the mountain, the Gatehouse Customer Liaison is responsible for informing guests on parking and gaining access to the base area. You are an enthusiastic and self-motivated individual with excellent customer service skills

The main responsibilities are including, but not limited to:

•    Customer service liaison to Guests at the bottom of the mountain
•    Providing informed information regarding parking and access to the base area
•    Traffic control, ensuring safety and order at the gatehouse
•    Assisting the Duty Manager and or Alpine Services staff on an as needed basis

WORKING CONDITIONS
•    Working outside in all weather conditions
•    Some shifts may be on an on call basis and contingent on snow, weather conditions and ticket sales levels
•    Overtime may be required (must be approved)

EMPLOYMENT REQUIREMENTS
•    Ability to adapt to change
•    Previous experience an asset, however, training is provided
•    Reliable transportation to and from the mountain required
•    Traffic Control Person certification an asset
•    Must be a mature, reliable individual

 

Mountain Operations

LIFT ATTENDANT: Assisting our skiing/snowboarding guests on and off of the lifts in a safe and courteous manner is the essence of the lift attendant.  All work is outside and you must be 18 years of age and training will be provided.

SNOW REMOVAL/GROOMER: Operating heavy equipment such as Bombardier snow cats, snow plow trucks, snowblowers, graders or loaders.  You must have related equipment operating experience and proper BC Driver's License.  Shift work is required.

PRO-PATROL: Administering First Aid to injured skiers and snowboarders and maintaining safe conditions of the ski trails and base area.  Must be an advanced level skier or snowboarder and have your OFA Level III or equivalent 90 hour First Aid certificate.  You must also have patrol experience or First Aid attendant experience and be able to ski “t-bogs” down icy black diamond runs.

TRAIL MAINTENANCE: Working outdoors maintaining the ski area boundaries, setting poles, ropes and safety zone markers. Must be an advanced level skier/snowboarder, and physically capable of carrying loads up to 50 lbs.

Alpine Snow School
SKI/SNOWBOARD INSTRUCTOR: Supervise and instruct classes on the ski hill as well as assist with School events and operations. Must have CSIA/CASI level 1 certification or equivalent. Individuals with Level 2 and/or dual certification will be given preference.
 
SNOW SCHOOL SALES: Selling lesson packages to our Guests. Strong customer service skills are essential, and administrative skills are mandatory.
Guest Relations
GUEST EXPERIENCE REPRESENTATIVE: Selling and processing a variety of seasons passes. Answering phones, general Guest inquiries. Administrative skills and strong customer service background essential.
 
TICKET OFFICE CASHIER: Must be bondable, reliable and able to handle transactions quickly with excellent customer service skills. Mountain and product knowledge required.
Base Area Operations

PARKING ATTENDANT: Directing traffic in the parking lots, ensuring safety of guests and staff. Position is outside, working in all weather conditions.

GROUNDS MAINTENANCE WORKER: Snow shoveling and maintaining the base area for guest safety. Must be physically fit and enjoy working outdoors.

BUILDING MAINTENANCE: A variety of indoor janitorial duties to keep common areas, including washrooms, clean and functional.

Cross Country

NORDIC SKI HOST: Ensure that all skiers on trails have a valid day ticket or season pass, while also establishing positive public relations.

NORDIC MAINTENANCE: A variety of outdoor maintenance and minor construction duties to keep base area facilities safe, clean and functional (includes snow shoveling).

NORDIC FOOD SERVICES: Enjoy working in a rustic cabin in the cross country area.  Just a 10 minute walk or ski in to historic Hollyburn Lodge. Base area food service positions also available.
    
NORDIC ADMINISTRATION: Daily operations of the Ski School Office, Guest Services and Ticket sales, including lesson bookings and group arrivals.  Must have strong customer service skills, the ability to multi-task and handle transitions quickly and accurately.

SNOW PLAY AREA ATTENDANT: Assisting guests in the snow tubing park, which may involve operating the ‘tube tow’.  

NORDIC SKI PATROL: Administering First Aid to injured skiers and maintaining safe conditions of ski trails.  You must have your OFA Level III or equivalent 80 hour First Aid certification.  Patrol experience or First Aid attendant experience required.

NORDIC SKI SNOW SCHOOL: Instructors are responsible for the supervision and instruction of classes and assisting with Snow School events and operations. CANSI certificate required. Snowshoe Guides are responsible for leading interpretive tours through the Nordic Area, with a focus on fun and safety.

NORDIC RENTALS: Handling cash transactions quickly and accurately as well as the maintenance and the signing in/out of equipment.

Volunteer Opportunities
MOUNTAIN HOSTS: Supportive team member and responsible for meeting and greeting Guests, helping make their visit an outstanding experience. Excellent customer service skills and experience required.
 
KID’S CAMP INSTRUCTORS: Teaching young children the joy of skiing in a safe and fun environment. Must be a competent skier; CSIA certificate not required. Criminal Record Checks mandatory.
 
SPEED CONTROL: Ensuring the safety of our guests on the slopes. Strong customer service skills, a friendly attitude, a competent skier/snowboarder who enjoys working outdoors in all weather conditions.
Food Services

BAR COOK: Preparing a variety of "Pub Style" menu items in a high volume, fast paced kitchen is the main focus of this position.  Food Safe and a minimum of 3 years experience is required.

FRONT LINE COOK: Cooking a variety of cafeteria food items in a high volume, fast paced environment.
    
PREP COOK/DISHWASHER: An entry-level position that consists of assisting cooks in preparation of all menu items, slicing and portioning of food.  Washing and sanitizing of kitchen small wares, dishes and equipment.

FLOOR SUPERVISOR: Energetic individuals with a minimum 2 years management experience in a similar type operation.  Interpersonal skills and leadership abilities are necessary to fill this challenging, seasonal position.  “Serving it Right” and “Food Safe” certification are required as well as knowledge of P.O.S. systems.

BARTENDER: A "Serving It Right" certificate (available through any BC Liquor Store) is necessary and you must be 19 years of age.

SERVER: "Serving It Right" certificate (available through any BC Liquor Store) is mandatory.  A fast paced “pub style” atmosphere requiring experienced servers.    

CASHIER: Pleasant, bondable mature individuals who are able to handle high volume sales. Cash handling experience preferred.

BUSSER: Cleaning tables and trays, and disposing of waste in the cafeteria are your main responsibilities.
    
FRONT LINE SERVICE ATTENDANT: Taking and filling food orders of our guests in the Cafeteria. High volume, fast paced environment.

Rental Center

SKI & SNOWBOARD TECHNICIAN: Technical certification is provided for those with some mechanical aptitude and an ability to work quickly and efficiently setting the bindings on rental skis and boards.

CASHIER: Pleasant, bondable mature individuals who are able to handle high volume sales in a pleasant manner.

REPAIR TECH: Tuning and repairing of both skis and snowboards.  You will be working on both customer’s equipment and rental equipment.  Experience is necessary for this position.

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THE PEAK PERKS

What's in it for you.


Skiing and Snowboarding Privileges:

• FT Staff receive a full privilege Pass.

• PT Staff receive one lift pass for every shift worked

• Volunteer Staff receive lift tickets for themselves and family members (spouse, common law, children 18 or under living at home)
 

Food & Beverage

• 35% off (Does not apply for Crazy Raven Bar & Grill, Mojo's or outside kiosks and does not apply to alcoholic beverages. Some exceptions may apply.)

 

Ski & Snowboard School

• Complimentary Group Lessons

drop-in only (advance booking required)

• 20% off other selected Ski & Snowboard School programs

 

Retail & Rental

• 25% off general retail. (Applies to most stock items) Some exceptions may apply
• 50% off Rental Shop 

Corporate Partners
• Special offers from our Corporate Partners are listed every week in our company Newsletter.
• Bell Canada offers special offers to Cypress Staff - Check in your department for postings.

 

Season Pass Interchange  

This great feature provides Full Privilege Downhill Season Passholders with a 25%-50% discount at participating ski areas. More areas may join and participating areas are subject to change. Other special offers and staff functions announced throughout the season!